Despite the seemingly obvious limitations, British authorities took deliveries of the Matilda beginning in April of 1937 and it was only ever intended as a stop-gap initiative during the preparations for another war in Europe. A first-batch of 60 vehicles was ordered in April of 1938 and, within these, armament varied from a single 7.7mm Vickers machine gun to a heftier 12.7mm Vickers heavy machine gun - though neither would prove adequate in combat.
In 1940, some 139 total Matildas were in circulation though only 23 were in France at the time of the German invasion in May (these with the 7th Armored Division). During the fighting, the Matilda acquitted herself quite well for the most part despite the inherent limitations of the design. However, all available Matildas were either lost or captured in the fighting. Her armor proved a major strength as German tankers and anti-tank teams found out when attempting to counter her with small-caliber field and anti-tank guns. The tank only proved susceptible to the famed German "88" anti-tank gun and large-caliber field howitzers at the time. Regardless, the Matilda still held several tactical disadvantages that would ultimately prove her limiting in the long run: her exposed running gear made her extremely vulnerable to enemy fire along the sides and her machine gun-only armament did not allow her to engage enemy armor or fortifications. The commander was required to multi-task to the extreme and this inevitably rendered their vehicles ineffective for crucial periods in the fighting. Furthermore, the radio set was mounted within the hull as opposed to within easy reach in the turret, forcing the commander out of his position when attempting communicating.
Despite the valiant defensive measures, France was lost and, with it, most of Western and Central Europe to the Axis powers. Interestingly, the German Army did not reconstitute captured Matildas into their own inventory stocks - a practice accomplished with most every other tracked vehicle they captured. It seems that even the German Army found little value in these obsolete machines. Production of Matildas ran into August of 1940. Any remaining Matildas in service back home after the Dunkirk evacuation were relegated to training new British tanker crews or reserved for secondary and tertiary military roles.
Despite carrying the name of "Matilda II", the A12 project of 1939 was wholly unrelated to the original Matilda/Matilda I design detailed here - carrying forward only the name. Once the Matilda II came online, the original Matilda was referred to as "Matilda I" to avoid confusion. Matilda I and Matilda II series tanks fought side-by-side in the Battle of Arras. The "Matilda" name itself was based on a senior military observer's comment upon seen the tank perform, stating that the vehicle "waddled like a duck". The duck mention was in reference to a popular cartoon duck of the time.
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